11 Feb 2020

A Message from Chief Constable Andy Rhodes

Lancashire ConstabularyPublication of Her Majesty’s Inspectorate of Constabulary and Fire & Rescue latest inspection report of Lancashire Constabulary.

I am delighted to share with you the outcome of the recent Her Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) inspection of the Force.

We have been rated as outstanding for efficiency and good at reducing crime, keeping people safe, protecting vulnerable people and treating our staff and communities with fairness.

HMICFRS inspects all Police Forces and Fire and Rescue Services in England and Wales to assess efficiency and effectiveness. Their 2018/19 report praises our approach to:

• Planning based on evidence and insight
• Making investment in critical service areas to meet the changing nature of demand and;
• Aligning resources to meet the expectations of the public.

This robust approach to planning has enabled us to focus on our core services – answering calls from the public, responding to the public’s needs and investigating crime.

The report endorses that we are focusing our resources in the right place, at the right time, and importantly, that we are getting it right – listening to our staff and communities, tackling the issues that are important to them and investing where we need to.

Whilst the last few years have been incredibly difficult due to the impact of austerity and budget cuts, we have made significant investment to ensure that the most vulnerable people in our county are protected from harm, and, that we deliver on our purpose of keeping people safe.

To support this, we have invested in the key services people need and provided officers and staff with the tools they need to do their job:

• £3m has been invested in Neighbourhood Task Forces who tackle the issues that are important in their area and strengthened specialist target teams thanks to local people supporting an increase in their council tax precept
• The number of response officers has been increased to ensure that our officers are there for people when they are needed the most
• Invested £8million in investigations to protect vulnerable people, over the last three years
• Increased the number of Control Room Operators, in line with growing demand into the Force Control Room, to enable people to get through to us as soon as possible
• Maximising evidential opportunities from the growing demand for digital forensic examination by investing £3m in digital technology to aid investigations and solve crime
• Rolled out of over 4,000 new digital devices to officers to improve efficiency and effectiveness, meaning officers can be responsive in real time, complete relevant reports on the move and away from the police station, be contacted directly by members of the public
• Financed a £5.5 million investment in information communication technology, including rolling out new body worn video to protect officers and members of the public
• Committed to spending on refurbishing existing police buildings to ensure they remain fit for purpose and retain a visible presence in our communities
• Looking after the physical and mental welfare of Officers and Staff by significantly investing in Occupational Health and Wellbeing Services so they can continue to serve and protect the county

We know there is still work to do, but by focusing on getting our core services right over the past couple of years, we are now in a good position to meet the challenge of growing the organisation in the future, as a result of new funding into policing.

In conclusion, it is important to note the significant contributions made by Officers and Staff to our inspection outcomes. We are very proud of the work they do on a daily basis to continue to keep our county a safe place to live, work and visit.

For more information about the HMIC Inspection, please visit www.justiceinspectorates.gov.uk/hmicfrs/

For more information about Neighbourhood Policing in your area, visit www.lancashire.police.uk

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